Personal Data Requests
If you need to access, update, or delete any of your personal user data that ONELIVE may have about you, please use the form provided here. Additional information on personal data requests can be found in the FAQ section.
Personal Data Request Form
About Personal Data Requests
About your personal information
The information you provide to ONELIVE is strictly utilized for the purpose of verifying your identity, residency, information requested, and communication with you regarding this specific request.
Your information is only accessed by ONELIVE and the relevant processors and partners related to your request.
Your information, including any attached IDs and documents will be deleted upon resolution of your request.
How your request is processed
We will respond to your inquiry within 30 days after receiving your request, whether by form completion here or direct mail receipt (should you opt to make your request via direct mail). Should additional time be required to complete your request, we will notify you within the 30 day response period.
There are no fees associated with processing your request, however, in some cases we may charge administrative fees as allowed by GDPR Article 12 (5). In the event fees will be required, we will notify you of such fees prior to acting upon your data request.
Under GDPR Article 12 (2) and Article 12 (5), ONELIVE reserves the right to refuse processing any requests that are deemed unsubstatiated, unfounded, or excessive.
Other request methods
If you do not wish to complete this form, you may also submit written requests containing all necessary information listed on the form above to:
ONELIVE, LLC
4101 Smith School Road
Bldg. 3, Ste. 300
Austin, TX 78746